You use System Center 2012 R2 Service Manager to manage incident requests. You need to create a service level objective (SLO). Which three items should you include in the SLO? Each correct answer presents part of the solution. A. an email notification subscription B. a queue C. a calendar D. an incident request template E. a metric F. an email notification template Answer: BCE Explanation: In System Center 2012 ?Service Manager, you create a service level objective to create relationships between a queue and a service level, a calendar item and a time metric, and actions that occur before or after service level breaches. In order to create a service level objective, it is easier if you have already created or defined a calendar item and an SLA metric. Additionally, the service level objective that you create is linked to a queue. Reference: How to Create a Service Level Objective Dear visitor, you need to Register or Login to view links on Certify Chat.