rogerfred

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QUESTION

You implement the Unified Service Desk (USD). Which three statements regarding the debugger are true? Each correct answer presents a complete solution.

A. The debugger allows you to review data parameters from static log files.

B. The debugger allows you to review real-time data parameters.

C. The debugger allows you to review action calls from static log files.

D. The debugger is a USD hosted control.

E. The debugger allows you to review real-time action calls.

F. A debugger is a standalone tool.

Correct Answer: ACE


QUESTION

You are a customer service agent that uses the Unified Service Desk (USO). Your search for a customer. You select a customer record from the search results and open the customer record. How many sessions are created?

A. 0

B. 1

C. 2

D. 3

Correct Answer: D
 

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